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For Non Incarcerated Users · 18+

Looking for someone to talk to?

Stay Connected Plus helps you connect with incarcerated individuals who are looking for friendship, conversation, encouragement, and real human connection.

Verified · Safe · Welcoming A person writing a heartfelt letter by hand

"You don't have to be a writer. You just have to be human."

A Private Way to Connect

Not everyone wants to post publicly, share personal details right away, or use traditional social media to meet people. Stay Connected Plus gives you a more private way to connect with someone at your own pace. You can create an account, explore profiles, save the people you are interested in, and decide when you are ready to reach out. You are in control of who you connect with, what name you use, and how much you choose to share.

How It Works

1

Create your free account

Start by creating a free Stay Connected Plus account. This allows you to explore the platform and begin your journey.

2

Explore incarcerated individual profiles

Browse profiles of incarcerated individuals who are looking for connection, friendship, and communication.

3

Save profiles you are interested in

You can save profiles that interest you so you can come back to them later.

4

Choose who you want to connect with

When you are ready, you can choose the person you want to contact.

5

Send text messages or voice messages

Once you purchase an subscription to connect, you can send text messages and voice messages through the website or directly through your phone.

6

Receive replies in real time

The incarcerated individual can call their Stay Connected phone number, retrieve your message through the phone system, and reply back. Their reply is sent to you as a text message on your phone.

7

Keep the conversation going

You can continue sending and receiving messages, view your message history, and build a real connection over time.

Why People Use Stay Connected Plus

You do not have to know someone personally to reach out and make a difference. Stay Connected Plus is open to anyone who wants to connect with an incarcerated individual — whether you are a pen pal, a mentor, a supporter, a volunteer, or simply someone who believes that human connection matters. Creating an account is free. Once you are signed up, you can browse public profiles on the Stay Connected Plus platform and discover incarcerated individuals who are looking to connect. Every profile is a window into who that person is today — their photos, their artwork, their writing, and their story. When you find someone you want to reach out to, you can send them a message directly through the platform. From your personal dashboard, you can send and receive text and voice messages, manage your notification preferences, and build a real ongoing connection with the people you communicate with. Everything is handled online, through your account — simple, straightforward, and accessible from any device. For incarcerated individuals, hearing from someone new can be one of the most meaningful parts of their day. A message from a stranger who took the time to reach out carries real weight. Stay Connected Plus makes it easy to be that person for someone who could genuinely use the connection.

How Messaging Works Between the Platform and the IVR System

Stay Connected Plus is built so that both sides of the conversation are always connected in real time, no matter how each person is accessing the platform.

When a family member, friend, pen pal, or any registered user sends a message through their online dashboard, that message is delivered instantly to the incarcerated individual’s Stay Connected Plus account. The next time they call into the Stay Connected Plus IVR system from any available phone, they will be notified immediately that they have a new message waiting. From there, they simply use voice commands to listen to their messages, reply, and manage their inbox — just like checking and responding to messages on any communication platform, but done entirely through voice over the phone.

When the incarcerated individual replies through the IVR system, that reply is delivered instantly back to the sender’s online dashboard, where they can read it, listen to it, and respond again. The conversation flows back and forth in real time, creating a true two-way communication experience between the phone-based IVR system and the online platform.

Every message, in both directions, bypasses facility mailroom processing entirely. There is no review delay, no days-long wait, and no uncertainty about whether a message was received. The connection between the online dashboard and the IVR system is seamless, instant, and always on.

Free Account Benefits

With a free account, you can:

Create your Stay Connected Plus profile

Explore incarcerated individual profiles

Read profile information

Save profiles you are interested in

Learn how the system works

Decide who you may want to contact

Your free account gives you a way to look around, understand the platform, and choose whether you want to begin communicating.

Paid Account Benefits

Your first month is free. After that, your subscription is only $4.95 per month.

With an active paid account, you can:

Send unlimited text messages

Receive unlimited text message

Send unlimited voice messages

Receive voice message

View your message history

Keep all your important connections in one place

Text a Stay Connected phone number directly

Communicate in real time through the Stay Connected Plus system

Keep your conversations organized in one place

The paid account gives you full access to the communication features of the platform.

Free Account vs. Paid Account

A free account lets you explore.
A paid account lets you connect.

With a free account, you can browse, save profiles, and decide who you are interested in. With a paid account, you can send messages, receive replies, send voice messages, view your message history, and continue the conversation in real time.

Real-Time Connection

Traditional correctional communication platforms can be slow, expensive, and difficult to use. Messages may take hours or even days before they are approved or delivered.

Stay Connected Plus is different.

When you send a message, it is available through the Stay Connected phone system. The incarcerated individual can call their Stay Connected number, enter their four-digit PIN, retrieve your message, and reply. You receive the reply as a text message on your phone.

This creates a faster, more natural way to communicate.

Ready to write that first letter?

It takes about 5 minutes to verify and browse. No commitment.